Billing Terms & Conditions


Online orders will enter into processing on the next business day after they are placed and will be processed for shipment in 1-3 business days from a Running Room location, ground and Express shipping days to be added.

Running Room does not ship on weekends or statutory holidays.

In certain cases your order may require additional processing time due to order size, availability of product by location and due to inventory status, or the volume of orders we are processing. In these situations we will notify you of any delays via email.

  • For related reasons, most items take a minimum of 1 to 3 full business days to process.
  • We will make every effort to ship your order in a timely fashion; your order may be delayed due to weather conditions or other such events out of our control.

Customers Credit Card charges occur on the date when the order status is changed to "shipped". A pre-authorization on your credit card is generated on the date that the order was created and while in processing.

Please note that business days are Monday to Friday, excluding statutory holidays.

All order are subject to additional fraud and security checks.

Running Room reserves the right to make additional checks to verify orders going EXPRESS. These checks might include requests for additional documentation and phone verification. Orders will not ship until all verification is completed and approved.

Running Room Canada (ca.shop.runningroom.com) reserves the right to hold or cancel any order for suspected fraud.

Running Room cannot confirm the price of an item until after your order is placed and recognizes that pricing errors may occur. Running Room reserves the right to cancel any orders containing subsequent pricing errors, with no further obligations to you, even if you are in receipt of an order confirmation or shipping notice from Running Room.

Running Room is released of all liability upon delivery to the carrier, risk of loss and title is passed on to purchaser including when the shipment is completed. You are responsible for filing any claims with carries for damage and/or lost shipments.

Payment Methods:

  • Masterpass
  • PayPal
  • Visa
  • MasterCard
  • Discover Network
  • American Express
  • Running Room Gift Cards

Running Room Gift Cards are used as a form of payment towards the total amount of the sale and will not reduce the total of an on-line order, any outstanding balance charged to a credit card will be processed only when the order is changed to a "shipped" status. The total of all Gift Cards are secured and cannot be used in the meantime.

No Purchase Orders will be accepted via email, fax, phone or C.O.D.

 

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Offers

 

SPC Card Offer

*Excludes electronics, nutrition , Addaday Biozoom, Air Relax, and Zwift. Excludes Brooks footwear, Hoka One One footwear, select Saucony footwear, and On Running.


 

Free Shipping and Curbside Pick up


 

Email Subscribe Sale
*Valid on regular price apparel only. Excludes sale items, footwear, socks and accessories.

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*Applies to all sales
All clearance and special priced items ending in $.00 are final sale for online orders. Savings are off our original price. Cannot be used for previously purchased product. Cannot be combined with any other promotional offer, coupon or discount. Subject to on-hand inventory availability. Product may not be exactly as shown. Selection may vary by store. Offer not valid on out of stock merchandise. While quantities last. Use of offer(s)/promotional code(s) is acceptance of these terms. Running Room reserves the right to cancel or modify offer(s) at any time.